TERMS AND CONDITIONS
Your appointment is important to us and we wish to provide you the best services possible.
BOOKING AN APPOINTMENT:
First of all,
o Please advise the Makeup Artist/s (MUA/s) you are booked in with of any allergies prior to your makeup/beauty application.
o Please be weary that eyelash extensions may throw the makeup application process "out of whack", therefore please keep that in mind. We provide real hair and mink lashes to best compliment your eye shape and enhance your makeup look.
Bridal and group services on location must provide the following for the MUA/s allocated for the appointment:
o Vital and adequate natural light in front of a window or door.
o Table/benchtop space 1m x 1m area.
o Bar stool for each MUA on the job, alternatively please advise if you do not
have and the MUA/s contracted will arrange bring their own.
SECURING YOUR APPOINTMENT:
o We require your full name, mobile number and possibly an email for confirmation of any booking.
o Upon booking any bridal services the “client” is required to sign the contracted agreement, provided by TMBP “Makeup Artist”.
o Bridal enquiries given less than 16 weeks notice to wedding date requires a 50% deposit (left at MUA's discretion) prior to securing in a trial date.
o You will receive a notification SMS from TMBP automated online booking system to confirm your booking showing date and time (no-reply number).
o As a courtesy, reminders for all appointments are sent out 72 hours ahead of your scheduled appointment via SMS also.
o Bridal quotes can be informally advised by TMBP MUA via email or on any social media personal inbox.
o If the “client” is happy with the quote and wishing to proceed with “pencilling” the wedding date a formal invoice/statement is raised and sent to “client” along with the contracted agreement for signing.
o Trials are organised thereafter, upon receiving the signed agreement. The wedding date is then pencilled in TMBP MUA’s diary.
o Bookings out of the Perth Metro area (Kimberley,Pilbara,Gascoyne,Mid-West, Wheatbelt, Goldfields/Esperance, Peel, South-west, Great Southern Regions of WA and the Eastern States) requires a compulsory 50% down payment to secure your booking.
o Bridal and Workshop bookings require a deposit of 50% to secure your appointment.
o All payments can be paid by bank transfer or cash.
o Quotes and prices are subject to change at any time without notice. However if
a deposit is paid, this guarantees no additional costs. This excludes additional MUA/s or assistant fees and/or location changes.
OUT OF PERTH METRO –
o Cancellation notification given less than 30 days for any bookings forfeit the deposit.
PERTH METRO –
o Notification given 72 hours prior to your appointment time results in no charge.
o Notification of cancellation given less than 72 hours (Single bookings & 1:1 workshops 2-) forfeit the deposit or incur in a 50% additional fee upon next booking.
o Notification of cancellation given less than 14 days (Group bookings or Workshops 3+) forfeit the deposit.
o Notification of cancellation given less than 16 weeks for Bridal bookings forfeit the deposit.
o In the unlikely event that TMBP are unable to proceed with your booking at any notice time, TMBP will refund all monies paid and provide a list of referred services as replacement. We don't take responsibility for any losses occurred from our cancelled booking.
RUNNING LATE/FAILURE TO SHOW:
In the event you are more than 15 minutes late to your reserved appointment these are the options you must adhere to:
o Forfeit your appointment and pay the remaining monies owed; or
o Attend the remainder of your appointment and have partial completion of your makeup which is either 'Brows + Eyes' or 'Foundation + Contour/highlight'. Note regardless of this partial completion the total
appointment cost must be paid.
o Failure to show to your appointment results in a compulsory 50% down payment plus the full cost of the appointment where you failed to show upon next booking.
These fees will apply irrespective of the reasons for them, specifically including but not limited to medical illness, the actions of police or emergency services, or the fault of a third party.
Please understand that when you forget or do not cancel your appointment without giving enough notice, TMBP “Makeup Artist” miss the opportunity to fill that appointment and clients on our wait lists miss the opportunity to receive services.
ARRIVING TO YOUR APPOINTMENT:
We understand that sometimes life happens and schedules change, therefore we respectfully ask that you arrive 5 minutes before your appointment time.
In the event of an emergency where it may impact your reserved appointment that you contact us as soon as you can.
o IMPORTANT! If you feel you are coming down or still recovering from a cold/virus/infection please advise the MUA you are booked in as soon as possible.
o If you are booked in with alexbronwynmua please be weary that she suffers from Cystic Fibrosis and cannot risk cross infection. By advising that you may be unwell asap, we can assist with finding another MUA, reschedule your appointment (bridal trials etc) or unfortunately cancel.
o If alexbronwynmua is advised of your cold/virus/infection on the day of the appointment she has a right to refuse service, which may incur in a 50% fee.
o For Bridal bookings, you are welcome to add any T&C's on Brides behalf, please discuss with MUA.
o TMBP “Makeup Artist” do not take any responsibility for any loss or damage whilst/from working at any premises.
VIP EXCLUSIVE MAKEUP MEMBERSHIP:
This website is owned and operated by TMBP, Alex Bronwyn MUA. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors a VIP exclusive makeup forum. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
You are aware that Alex Bronwyn MUA has Cystic Fibrosis and may not babe able to full-fill weekly requests. But, will do so in due time.
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of TMBP. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
If you want to offer to your users the ability to upload content (images, audio, text ...) for disclosure on your site, it is important that the issuer of such content certifies that he has all the legal rights and/or necessary licenses over the content and that such content might be public available.
You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.
To the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, TMBP assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.
Any PR/Collaborations with TMBP “Makeup Artist” is to be agreed upon in writing via email, stated in agreement and signed for.
TMBP “Makeup Artist” is not liable for any loss or damage to the company/business it is collaborating/PR/working with.
If the company/business choses to use any photos/work belonging to TMBP “Makeup Artist” all products to be mentioned and tagged at all times.
Raw footage is TMBP "Makeup Artist" intellectual property.
The item chosen on the agreement is final. Any additional work can be agreed upon in writing via email, stated in agreement and signed for.
SOCIAL MEDIA BULLYING IS NOT TOLERATED. Any bullying/rude comments will be deleted and the account holder who is bullying will be blocked immediately from TMBP “Makeup Artist” Social Media accounts.
All monies invoiced and or received TMBP “Makeup Artist” is final and non refundable.
Time restrictions and guidelines can be discussed via email with TMBP “Makeup Artist”. Allow 3-6 weeks for TMBP “Makeup Artist” to complete agreed work.
If TMBP “Makeup Artist” is unable to fullfill the company/business/PR request due to sickness, TMBP “Makeup Artist” will endeavour to make contact to discuss further. At worst scenario if the "Makeup Artist" is unable to complete the project agreed upon a full refund will be made and products will be sent back to owner. TMBP “ Makeup Artist” will not be liable for any loss or damages to the company/business/PR working with.
In receiving confirmation of your appointment or assignment, it is at acknowledgment and acceptance of the above T&C's.
Thank you, TMBP